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luggagepoint.com Reviewed by pepperell50, 2007-12-13 Received luggage. Took to Europe where I found it was defective and the handle would not close. Everything had to be taken out of suitcase in order to reach inside handle to push down. They will not refund shipping charge of $22. They keep askin why did I take the defective luggage on a trip. I DIDN'T KNOW IT WAS DEFECTIVE UNTIL AFTER ARRIVING IN EUROPE!!! CAUSING MUCH INCONVENIENCE!!How would I know it's defective until I use it and that's on the trip. Very disappointed that they refuse refund for shipping charges. |
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